Accessibility and Languages

FAQs


What is Bridge to Support?

Bridge to Support is a service delivered by Health in Mind for survivors in Scotland of childhood abuse by the Jesuits or their staff in their parishes, schools or in other works.

It is for people who currently live in Scotland, do not wish to be in contact with the Jesuits at this stage and were under the age of 18 at the time of the abuse.

How to access the service

Getting help is quick and easy. You can phone, email or complete the contact form.

We will not ask you to talk about your childhood experience and will only ask that you confirm that the service is right for you. You do not have to provide proof.

Once we have completed a registration form together, we will arrange for you to have a conversation with one of our staff.

We will work with you to identify your goals and how we can help you to achieve them.

Can I refer someone else?

Yes, if the person has given their permission for you to do so.

We welcome referrals from individuals who work within health and social care services and other third sector organisations. You can call us or complete a contact form.

What do we mean by abuse?

When we use the term ‘abuse’, we are referring to physical and sexual abuse, as well as emotional abuse and neglect. This definition is in line with the Limitation (Childhood Abuse) (Scotland) Act.

What types of support are available?

We work together with people to find the right support that can help them achieve their goals, this can include counselling and psychological support.

Is there a cost?

Bridge to Support is a free service. You will not have to pay to receive support.

Is there an age limit for when the abuse or neglect took place to be able to access this service?

To register, any abuse must have taken place while you were under the age of 18 years old. You can be any age, from 18 upwards, to receive support.

I don’t live in Scotland anymore. Can I still register and access support?

Bridge to Support is for people currently living in Scotland who were abused by the Jesuits or their staff. If you now live elsewhere, we can signpost you to organisations that can provide you with support. You can contact us by phone or email or complete our contact form.

Email: bridgetosupport@health-in-mind.org.uk
Call: 0131 243 0136

I’m not sure if the service is for me?

If you are unsure whether the service is right for you or if you would like to receive support from Bridge to Support, you can either phone or email us to find out more information using the details below:

Email: bridgetosupport@health-in-mind.org.uk
Call: 0131 243 0136

If I register for support, will I have to interact with the Jesuits?

Bridge to Support is here for people who do not wish to be in contact with the Jesuits at this stage. The project is being delivered by independent Scottish mental health charity, Health in Mind. This means that all support and interactions will be with Health in Mind staff.

I want to receive support directly from the Jesuits

If you would like to receive direct support from the Jesuits instead of through Bridge to Support, they also offer pastoral support for survivors. For more information, you can email their Safeguarding Coordinator on safeguarding@jesuit.org.uk.

Who is Health in Mind?

Health in Mind is an independent Scottish mental health charity based in Edinburgh. It’s a trauma-informed organisation with specialist experience supporting survivors of abuse. This means that staff have the knowledge and skills to make a positive difference to the lives of those who have been impacted by trauma. For more information, visit: www.health-in-mind.org.uk

Who are the Jesuits?

The Jesuits belong to the Society of Jesus, a religious order of the Catholic Church that was first formed in the 1540’s by St Ignatius of Loyola. It has various administrative groups, known as ‘provinces’, that cover different geographical areas and has a central office in Rome. The British Province has different ministries across England, Wales and Scotland. For more information, visit their website on: https://www.jesuit.org.uk/

What is Health in Mind’s relationship with the Jesuits?

Health in Mind are commissioned to deliver the project by the Jesuits. As a separate and independent organisation, Health in Mind is well placed to support people who have been abused by the Jesuits.

We agreed to deliver the service because we believe it is important for survivors of abuse to receive the support that they need by an organisation with expertise in the area.

Why was Bridge to Support set up?

Bridge to Support was set up to address the cases of abuse that have taken place by the Jesuits and their staff.

It recognises the impact that this has had on survivors and that it will have led to a lack of trust in the Jesuits. As a result, many survivors will not want to engage with the Jesuits to receive support for the harm that has been caused.

Health in Mind has been commissioned to deliver the service, to ensure that survivors living in Scotland who do not want to interact with the Jesuits at this stage, can access the support that they need.

What personal information do I need to share?

When you are registering for the service, we will ask you for your personal information such as your name, address and contact details.

We will store all information securely and confidentially according to the Data Protection Act 2018. The only people who can access your personal information are Health in Mind staff who are working on the Bridge to Support service.

Our Privacy Policy which provides further detail about how we store your information can be found here.

How will my information be used?

We will store your personal information securely and confidentially. The only people who can access your information are Health in Mind staff in order to provide and facilitate your support.

Anonymised information will be used to monitor and evaluate the service and review how well we are supporting those who use our service. All information in these reports will be anonymous, meaning that it won’t be possible for you to be personally identified.

We will store all information securely and confidentially according to the Data Protection Act 2018. Further information on how we store your information can be found in our Privacy Policy here.

What information will be shared with the Jesuits?

We will not share your personal information with the Jesuits unless you have asked for us to do so.

We will only share anonymised information for monitoring and evaluation with the Jesuits. All information in these reports will be anonymous, meaning that it won’t be possible for you to be personally identified.

Is my data safe with Bridge to Support?

Any conversations that are had with our staff will be in line with Health in Mind’s Privacy Policy.

We will store all information securely and confidentially according to the Data Protection Act 2018. The only people who can access your information are Health in Mind staff who are working on the Bridge to Support service.

Our Privacy Policy which provides further detail about how we store your information can be found here.

How do I make a complaint?

If you are unsatisfied with our service, maybe an action we have taken or an action we’ve failed to take, we want to hear from you.  

Complaints help us to learn and give us the opportunity to improve the quality of our service. They can be from people who are directly using our service, their families, friends and carers, our volunteers and partner agencies.

For details about how to make a complaint, please visit here.